Site inspections, Installations and Maintenance Services
METER MANAGEMENT SERVICES
Our site inspections, installation services and maintenance plans are the safest ways to preserve you metering investment for many years into the future.
SITE INSPECTIONS & AUDITS
Make an informed decision
Making sure that the sub-metering equipment you choose is the right fit for your site is essential to making sure that utilities are monitored, managed, collected and accounted for correctly. As specialists in prepayment utility management and administration we provide site inspections, as well as audits, so that you can be sure that your site is ready for a successful installation, accurate monthly collections or a successful switch. Site inspections and audits are available both pre- and post-purchase of a meter.
INSTALLATION SERVICES
Quality assurance guaranteed
The quality of your installation affects the longevity of your prepaid meter and the effectiveness of your collections and utility management. This is why our installations are provided by qualified and experienced technicians, who work according to quality assurance standards so that we can guarantee the workmanship on your meter installation. Whether you need a small single unit installation or project managed installations across large sites, we work according to the same professional basis and the same quality processes and procedures.
MAINTENANCE PLANS
For peace of mind
Our maintenance plans are designed to give you peace of mind should anything go wrong. You can rest easier knowing that your meter can always be fixed or replaced and you don’t have to worry about paying a callout fee or have any other unpredictable fees from electricians or plumbers. If you are a body corporate or property developer, a set maintenance plan for your metering solves forecasting and planning problems that comes with the relatively new ten year requirement for maintenance and budget planning.
Bring utility collections back to health
REHABILIATION PLANNING
Through customised solutions, we assist in the rehabilitation of buildings that are in arrears in their levies and utility payments. We work with you from ground up to bring utility collections back to health; through metering audits, bulk reconciliations, infrastructure fixes and maintenance planning as well as system configured individual rehabilitation plans.
System rehabilitation payment plans
From infrastructure to collections
Municipal repayment agreements
Through our cloud-based utility prepayment system we configure and load individual payment plans for residents to rehabilitate their utility and/or levy accounts.
Following site audits, we assist you in reconciliations of bulk supplies and recommend the most viable solutions for infrastructure and collections getting it back to where it should be.
If you need a loan or municipal repayment agreement we may be able to refer you to our partner network who are best able to assist. *Only available in partner locations
How quickly can a rehabilitation plan be implemented?
Generally, rehabilitation planning takes 1 – 2 weeks but very large environments may need 1 – 2 months. Once the plan is implemented, you should start seeing results within less than 30 days. Want to see how we can help you? Click the button below to submit an enquiry.
Innovative, cloud-based utility management
SOFTWARE AS A SERVICE
One platform, many uses
How will you use Aurora to power your utility management today?
The Enbaya SaaS platform, Aurora, offers cloud-based utility management to property investors, managers and developers for broad application.
Popular features of this service include open-source metering technology, compliance driven functionality and utility financial management. Users benefit from simplified financial tracking and reporting based on utility accounting policies and tariff structures as well as centralised account management with role-based access for task management across different team members and more.
Knowledge is Power
KNOWLEDGE SHARING THROUGH ENBAYA ACADEMY
We believe that knowledge is power and that sharing that knowledge can bring a level of quality assurance and professionalism to the industry and communities at large. Our online training through Enbaya Academy offers practical and valuable skills to a range of utility management stakeholders.
