Knowledge is Power
KNOWLEDGE SHARING THROUGH ENBAYA ACADEMY
We believe that knowledge is power and that sharing that knowledge can bring a level of quality assurance and professionalism to the industry and communities at large. Our online training through Enbaya Academy offers practical and valuable skills to a range of utility management stakeholders.
Our training department is dedicated to training utilities to the sub-metering industry for all participants to achieve excellence in their prepaid utility management
OUR VISION
OUR MISSION
OUR VISION
To make a difference in our community and industry by transferring years of knowledge and experience enabling us to build a sub-metering industry together that is worthy of recognition with quality that customers and users can rely on.
OUR MISSION
To make a difference in our community and industry by transferring years of knowledge and experience enabling us to build a sub-metering industry together that is worthy of recognition with quality that customers and users can rely on.
With a combined 80 years of sub-metering utility experience, all training is backed by experienced, practising facilitators that come from a wide range of professions including:
- Customer Care
- Help Desk
- Utility Administration
- High Level Management
- Project Management
- Technical Solution Implementation
Overview of Training Courses
We are happy to assist with small single unit installations as well as large projects on the same professional basis with the same quality processes and procedures to ensure your work is guaranteed.
PROFESSIONAL PATH
ELECTIVE COURSES
PROFESSIONAL PATH
Courses that can be taken in sequence to achieve a professional path:
- Understanding Sub-Metering Concepts
- Mastering the Aurora Vending System
- Understanding the Tariff Environment
- Framework of Utility Processes & Procedures
- Educating Prepaid Consumers
- Mastering the Prepaid Help Desk
- Prepaid Utility Administrator Programme
ELECTIVE COURSES
These are very specialized and may be considered as supplementary knowledge to a specific background or profession:
- Fundamentals of Metering Technology
- Sub-Metering Regulatory Environment
- Essentials of Meter Installations and Maintenance
- Principles of Tariff Management
- Implementing and Managing Prepaid Projects
Our Promise to You
Whether you are a practising professional in sub-metering utilities or have to deal with utilities as an estate, letting or managing agent at any level, from clerical to management, our training will provide you with the skills needed in order to add great value and progress to your work.
Visit our Academy
Our Academy has more information on our range of online course, or you could contact our Training Department to obtain a catalog, schedules, pricing and discount structures offered for the various courses.
Enbaya Guarentee
We back ourselves
To hold ourselves accountable to our promise of delivering quality, practical and actionable training, we have implemented training quality assurance and backed our training by 100% money back guarantee.