Once you have purchased one or more meters, we will require you to register the meters. Upon receiving your proof of payment or successful credit card transaction, we will issue you with meter numbers so that you can proceed with registration. Registration must be completed prior to delivery of meters for security reasons. This process is strictly adhered to and your meter/s will only be delivered to you once the registration process is complete.
The registration instructions will follow immediately after you have completed your purchase and paid for the meter/s. This email is automated. Should you not receive it for whatever reason, please check your junk mail, etc., otherwise just call our support or accounts department and they will help you register the meter/s and give you all the guidance you need.
We will complete your registration within 16 working hours from the time you submitted all the required documentation. The total time or days it takes to complete your registration is dependent on how quickly you send us your documentation.
Once your registration is complete, you will receive an email to this effect.
Registrations are completed on Monday to Friday from 08:00 to 17:00 (no weekends or public holidays). Please make sure that your registration is completed at least 76 hours in advance of your planned installation.
