Glossary

An Eskom specific definition. This is simply a code that is linked to every tariff to identify certain conditions for the tariff e.g. include FBE, or recover debt etc

If the meter Exists on the Meter Database, then that information must be used. If the meter does not exist on the Database, the information supplied via the Meter Card or Manual Entry may be used.

The price or rate of the utility charged by the utility supplier related to an applicable unit of measurement

A tamper reset token clears the tamper condition on meters that are in 'tamper mode'. The method to trigger the tamper is meter manufacturer specific but will always disconnect supply. To restore supply the reason for the tamper must be resolved and then the tamper condition must be cleared using a tamper reset token.

If the meter Exists on the Meter Database, then that information must be used. If the meter does not exist on the Database, the information supplied via the Meter Card or Manual Entry may be used. (Manual Entry is usually off an old token)

Super Vendor caused a lot of confusion in the past so please ensure that it is only used for this specific definition. Super Vendor does not define any specific Vendor Footprint or Vendor Type but is a special term to describe a practical field scenario. It is foreseen that independent parties will approach multiple Client Vendors to partake in their individual vending outlets. The Super Vendor will then enter into a single contract with Eskom for the management of all these Client Vendors on behalf of Eskom. The Super Vendor will be configured on the system as a Multi Vendor and all vending from his machines will be handled via his single vendor account. This means that a Super Vendor will eventually be managed as a Multi Vendor. See Vendor Footprint and Vendor Type

STS defines how (what format) the Client communicates with the Meter. An STS Client can create tokens that will work in STS meters from any manufacturer. Proprietary meters require proprietary vending machines which are typically manufacturer specific. See Proprietary

Consumers are required to make purchase for utilities directly from the Customer. Revenue from the consumer is collected directly by the Customer.
Small Vendor is a term to describe the footprint or size that the Vendor covers. It does not describe any vending technology or configuration. A Small Vendor is someone that provides Vending for only a small area ranging typically from only one Client up to the size of a few towns Other descriptions of Vendor Footprint are: National Vendor and Regional Vendor. To understand the various vending configuration used in the field, refer to Vendor Type and Super Vendor.

Consumers are required to make purchase for utilities directly from the Customer. Revenue from the consumer is collected directly by the Customer

A power limit token throttles the supply. If a consumer is limited to a supply of 1kW then an average of 1000 watts over a few minutes will be allowed. Exceeding the limit causes the meter to disconnect the consumer supply for a few minutes, after which the supply is reconnected. This cycle will repeat until the load is reduced to within the limit.