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This Service is Currently Only Available to Customer within Gauteng
If you are a customer of the following municipalities, perhaps we can assist:
City of Johannesburg
City of Tshwane
Ekurhuleni Metropolitan Municipality
Emfuleni Local Municipality
Mogale City Municipality
Midvaal Local Municipality
We have witnessed a number of our customers experiencing Municipal Billing problems over the past few years. Traditionally, acting as a Municipal Liaison to assist customers in resolving municipal billing issues has not been a service we at PrepaidMeters.co.za have offered. However, with so many people requesting that we use our knowledge and skill and experience with municipality services to assit; we have decided to offer a Municipal Liaison Service.
PrepaidMeters.co.za now has dedicated staff to help customers and consumers solve such problems. If you are located within one of the municipalities listed above and answer YES to the some of the questions below, then we may be able to assist:
- Do you have electricity billing problems in Gauteng?
- Is your bill too high and you think there might be a mistake?
- Do you think you may have wrong municipal charges or maybe been charged wrong electricity tariffs?
- Are your rates linked to the wrong zoning (e.g. commercial instead of residential)?
- Do you think maybe you may have a case of overcharging electricity on your bill?
- Do you get interim readings? Do you think maybe there is a case of wrong electricity meter reading?
- Do you have duplicate accounts? Do you need to close an account?
- Do you have time to run to the municipality to solve such problems?
- Do you want us to solve such problems for you?
If YES, we may be able to help you with your electricity billing problems, contact us for such inquiries on:
- Head Office: 087 5500 870 ext. 2012 or ask for Municipal Billing Inquires
- Or scan your bills, detail the problems you are facing in an email and send it to:
nick AT prepaidmeters.co.za
Our staff will assess and evaluate the issues and get back to you shortly with suggestions and recommendations. We will assess: residential, commercial, retail and industrial properties to try and assist with such problems.
If we can help you (and we cannot guarantee everyone that we can help), then we will send you a quotation for the cost. If you approve the cost, we will proceed to solve the billing problem for you.
You can also ask our municipal liaison department if you want us to convert your primary electricity meter to a municipal prepaid meter.
- Please note that municipal liaison services are currently available only in Gauteng.
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